HQ Traffics Terms of Service & SLA
All campaigns, technical SEO audits, link-building packages, and organic traffic orders placed through HQTraffics.com are governed by these Terms and Conditions. By placing an order, completing payment, or utilizing our services, you confirm that you have read, comprehended, and agreed to be legally bound by all terms, policies, and operational standards described herein.
General Terms of Service & Campaign Execution
Operational rules governing all campaign orders, deliverables, and client site requirements.
Upfront Payment & Campaign Commencement
All payments for orders, SEO campaigns, backlink tiers, and traffic packages must be paid in full before campaign execution begins. The campaign onboarding timeline begins as soon as your payment clears through PayPal or our authorized merchant credit card gateway.
Strict Prohibited Content & Zero-Tolerance Policy
HQTraffics.com enforces a strict zero-tolerance policy against unethical, malicious, or illicit content. We will never accept, review, or deliver campaigns for websites containing, linking to, or promoting any of the following:
- Adult, pornography, escort, or sexually explicit material;
- Unregulated pharmaceuticals, prescription medicines, or illicit substances;
- Online gambling, sports betting, casinos, poker, lotteries, or betting games;
- Deceptive financial schemes, high-yield investment programs (HYIP), or fraudulent money-making claims;
- Hate speech, violent content, harassment, phishing, malware, or any illegal activities under applicable international law.
Any attempt to submit prohibited content will result in immediate order cancellation without refund entitlement.
Destination Page Script & Popup Limitations
Your destination webpage must NOT contain more than one (1) popup window (including modal dialogues, exit-intent overlays, or pop-behinds). If additional intrusive windows, frame-breaking scripts, or auto-redirects are detected after traffic starts, HQTraffics.com reserves the right to halt delivery immediately, and you will not be entitled to a refund.
Malicious Code, Auto-Play Sounds & Browser Alterations
Destination web pages must not contain background audio or auto-playing sounds, browser hijacking scripts, unauthorized cryptocurrency miners, malicious download triggers, trojans, or malware. Detection of malicious code results in immediate, permanent campaign termination.
Fulfillment Scope & Sales Disclaimer
HQTraffics.com guarantees 100% complete delivery of the purchased organic traffic volume and documented SEO deliverables. However, HQTraffics.com does not and cannot guarantee specific commercial sales, lead generation, click-through actions, or revenue figures, as conversions are determined by the client’s own product pricing, offer appeal, web design, and market demand.
Onboarding SLA & Turnaround Window
Campaigns are initiated within 24 to 48 business hours (Monday – Saturday, 9:00 AM – 5:00 PM EST) following payment clearance on a first-come, first-served basis. Orders received over weekends or holidays commence on the immediate next operating business day.
Client Hosting Capacity & Server Bandwidth
Clients are solely responsible for verifying that their hosting server, bandwidth quotas, and infrastructure are equipped to handle ordered visitor traffic volumes. HQTraffics.com is not responsible for server downtime, host throttling, database crashes, 502/504 gateway timeouts, or network outages on client hosting accounts.
Target URL Accuracy & Forbidden Redirects
Clients are responsible for providing the exact, working URL and target keywords at checkout. Once a campaign is initiated, clients are strictly forbidden from changing the URL or redirecting visitors to another third-party destination. Unauthorized redirects or modified URLs void campaign fulfillment with zero refund.
Traffic Geographic Distribution
Organic search visitor traffic originates from genuine USA and worldwide search regions as configured in your campaign tier. Geographic targeting parameters are transparently established before checkout and cannot be questioned post-purchase.
Unacceptable Link & Site Types
HQ Traffics does not accept destination URLs that are shortened links (Bitly, TinyURL, etc.), survey reward portals, streaming video hosting links, or unverified file-download mirrors.
Traffic Monitoring, Validation & Discrepancy Claims
Objective standards and formal telemetry used to monitor and verify campaign visitor delivery.
Official Traffic Telemetry: Cutt.ly & Smally.link
HQTraffics.com strictly and exclusively accepts claims based on traffic data monitored through Cutt.ly (or Smally.link). All traffic reporting disputes or delivery inquiries using tools other than these designated monitoring standards are not recognized.
Inadmissibility of Uncalibrated Third-Party Counters
Third-party hit counters (such as Extreme-DM, Hitbox, StatCounter, or uncalibrated plugin scripts) do not accurately register burst organic visits, bot filtering pings, or high-volume delivery streams. Because high-volume campaigns deliver visitors across diverse global routing paths, uncalibrated counters frequently undercount and cannot be used as evidence of delivery discrepancies.
Discrepancy Resolution Protocol
In the event of an alleged discrepancy between visitor counts delivered and recorded, both HQTraffics.com and the client agree to use the formal report generated by the traffic delivery telemetry. Raw server logs and AWStats/Webalizer reports may be reviewed alongside Cutt.ly data.
CDN & Cloudflare Edge Filtering Considerations
If your website operates behind Cloudflare, Fastly, or other Content Delivery Networks (CDNs), edge security challenges (such as "Under Attack Mode", JavaScript browser verification, or CAPTCHA walls) may absorb or block genuine visitors before they reach your origin server. HQ Traffics cannot guarantee exact origin-server counts when aggressive CDN edge challenges are active.
Refund & Cancellation Policy
Clear terms outlining eligibility windows, conditions, and procedures for refund requests.
Pre-Launch Refund Window (100% Full Refund)
Refund requests MUST be submitted via email to contact@hqtraffics.com BEFORE campaign setup has commenced or before campaign confirmation details have been issued to you. If submitted prior to initiation, you will receive a 100% full refund of your purchase price. Once campaign setup, editorial placement, or traffic delivery has begun, no refunds can be claimed.
Inappropriate Content Changes Post-Launch
If your website content is altered during an active campaign to include prohibited material (adult, gambling, pharma, deceptive schemes, or malware), HQTraffics.com will terminate the campaign immediately with zero refund entitlement.
Dispute Evidence & Telemetry Verification
In cases where claims are submitted alleging incomplete traffic, we reserve the right to verify proof of delivery. Clients must provide active Cutt.ly tracking data covering the exact campaign timeline. Speculative claims without valid tracking telemetry will not be honored.
Third-Party Coupon Codes & Unauthorized Vouchers
No refunds may be claimed for orders submitted with unauthorized coupon codes or discount vouchers acquired from third-party coupon aggregator websites.
Terms for Lifetime Traffic Campaigns
Service Level Agreement specific to ongoing lifetime visitor delivery campaigns.
Automated 24/7 Uptime Monitoring via Uptime Robot
To ensure your purchased traffic is never wasted on a broken server, we monitor your website availability continuously using Uptime Robot. If your website goes down, traffic is safely paused automatically.
Continuous Uptime Requirement & Auto-Pause
Your destination website must remain active and functional. If an outage is detected by Uptime Robot, traffic delivery will be temporarily paused until your hosting is restored.
30-Day Restoration Grace Period
If your website restores functionality within thirty (30) consecutive days of downtime, we will automatically resume sending scheduled traffic to your website.
Extended Outages Exceeding 1 Month
If your destination website remains inaccessible or offline for longer than one (1) month (30 days), the lifetime campaign allocation will be permanently retired with no refund entitlement.
Destination URL Permanence
Once a Lifetime Traffic campaign is initiated, destination URLs cannot be altered or swapped. If special modifications are required due to domain re-branding, please contact our support desk for information regarding applicable administrative re-routing fees.
Limitation of Liability & Legal Support
Governing liability parameters and official contact communication channels.
In no event shall HQTraffics.com, its directors, employees, or network suppliers be liable for any direct, indirect, incidental, special, consequential, or punitive damages whatsoever (including, without limitation, damages for loss of business profits, loss of data, search engine indexing delays, or other pecuniary loss) arising out of the use or inability to use our services, even if HQTraffics.com has been advised of the possibility of such damages.
Questions Regarding Our Terms?
Our legal and campaign management specialists are available Monday – Saturday (9:00 AM – 5:00 PM EST) to answer any operational questions or provide bespoke enterprise SLAs.